You have 10 days after receiving the item to process the return. If the item is incorrect due to your error such as, looked up the wrong part, selected wrong option, or did not provide us with your VIN number during checkout. You may be subject to a 20% restocking fee. If the incorrect part is due to our error, we will resolve the issue immediately. NO refunds on electrical parts.
Returns must be made within 10 days of receipt of delivery. Returns will not be accepted on any items that have been used, modified, installed, painted, or damaged. Original shipping charges and return shipping charges are non-refundable. Buyer is responsible for return shipping arrangements and costs. All return parts must be in the undamaged, original packaging and you must include a copy of your invoice. If your order did NOT include the VIN there may be no returns or exchanges on the parts ordered!There are no returns on airbags, electrical, or previously installed parts. Mazda-parts.com is not responsible for any installation or removal costs associated with returns or any other claims. There will be a 20% restocking fee for all returns if we concluded the order was your error, but still a returnable item. If the error is ours, we will cover shipping expenses and re-send the item to you. If the order error is yours, charges for shipping and handling are not refundable.
NOTE: Please contact us regarding any returns. You will be liable for all additional shipping charges. Parts must be returned for inspection prior to any credit being issued. All return parts must be uninstalled and returned in the original, unopened, undamaged packaging or you will not receive credit. All shipments must be prepaid. COD and freight collect shipments will be refused. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense.